Frequently asked questions
Honest answers to the questions customers ask us most. If yours isn’t here, WhatsApp us and we’ll answer personally.
Browse the shop, add products to your basket and check out. Your order is prepared and sent to our team on WhatsApp, and we confirm your delivery on WhatsApp or by phone. You can also call us at +91 630 580 1199 or message us on WhatsApp to order directly.
Yes. As published on our store, delivery is free on every order above Rs. 500. Your basket shows your progress toward free delivery as you shop.
Yes. Our products are freshly prepared and packed after you order, so they reach your kitchen at their freshest. That’s why we suggest confirming your order a little ahead of when you need it.
We currently serve the Hyderabad area including the Maheswaram region. For confirmation about your exact area, message us on WhatsApp at +91 630 580 1199 or call us — we’ll confirm in a minute.
Yes — our FSSAI Licence Number is 23625019000124, displayed on our store and website footer.
You can pay on delivery (cash) or choose UPI / bank transfer. Our team shares payment details after your order is confirmed with you — we never ask for payment before that.
Message us at +91 630 580 1199 on WhatsApp. Tell us which products you want, or ask for suggestions — our team will share prices, your total and delivery details with you.
Follow the storage and best-before details you receive with your delivery. Product storage guidance is shared with you by our team when you order.
Contact us at +91 630 580 1199 or on WhatsApp within a reasonable time after delivery and we’ll resolve it with you personally. See our Refund & Returns policy.
Yes — we never publish invented reviews. Customer reviews are being collected on WhatsApp and Instagram, and we will publish verified first-hand reviews as they are confirmed by customers.
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